Revision 89 by Dave Hooton on 2019-05-28 at 22:45:01 to Diagnostic Logging:
! PC
!! How do I get a diagnostic log?
To enable logging, download [[EnableLogging.js >> http://downloads.logos.com/LBS4/Installer/EnableLogging.js]] by right-clicking the link, choose "Save Link As..." or "Save Target As..." \\ and save it in your*Documents* folder.
To enable logging, download [[EnableLogging.js >> http://downloads.logos.com/LBS4/Installer/EnableLogging.js]] by right-clicking the link, choose "Save Link As..." or "Save Target As..." \\ and save it in aconvenient folder.
Double-click EnableLogging.js and it should display a dialog box stating that logging has been enabled. \\ Then start Logos, and try to reproduce the problem you encountered earlier.\\Thediagnosticlogfileswillbestoredin*Documents\LogosLogFiles*or*Documents\VerbumLogFiles*(forVerbum).
Double-click EnableLogging.js and it should display a dialog box stating that logging has been enabled. \\ Then start Logos, and try to reproduce the problem you encountered earlier. \\
To disable logging, download [[DisableLogging.js >> http://downloads.logos.com/LBS4/Installer/DisableLogging.js]] as above, and double-click DisableLogging.js to turn logging off.
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!! What do I do with the logs?
You will find the log files in afoldercalled *Logos Log Files* or *Verbum Log Files* inside your *Documents* folder. \\ Compress (zip) the log files folder *before* you start Logos again, and then [[*Upload the logs* >> Uploading Logs]] to the Forum .
You will find the log files (*v8.5+*)in~%LocalAppData~%\Faithlife\Logs\Logos\or~%LocalAppData~%\Faithlife\Logs\Verbum\./Earlierversions/storedthemin *Logos Log Files* or *Verbum Log Files*,in your *Documents* folder. \\ Compress (zip) the log files folder *before* you start Logos again, and then [[*Upload the logs* >> Uploading Logs]] to the Forum .
!!!! How to “zip” the Log Files