Revision 9 by Dave Hooton on 2019-06-03 at 20:19:17 to Downloading Stuck at Zero Percent:
Here are some things to try:
1. Make sure you have "Automatically DownloadUpdates" set to Yes and "Use Internet" set to Yes (*in Tools | Program Settings*).
1. Make sure you have "Automatically StartDownloads" set to /Yes/ and "Use Internet" set to /Yes/ (*in Tools | Program Settings*).
2. Try closing Logos, deleting the following files, and then restarting Logos.
…
* C:\Users\{UserName}\AppData\Local\Logos\Data\{random}\UpdateManager\Updates.db
* C:\Users\{UserName}\AppData\Local\Logos\Data\{random}\DownloadManager\DownloadManager.db
File locations if running Windows XP:
* C:\Documents and Settings\{UserName}\Local Settings\Application Data\Logos4\Data\{random}\UpdateManager\Updates.db
* C:\Documents and Settings\{UserName}\Local Settings\Application Data\Logos4\Data\{random}\DownloadManager\DownloadManager.db
File locations if running Mac OS x:
* ~/Users/{username}/Library/Application Support/Logos4/Data/{random}/UpdateManager/Updates.db
* ~/Users/{username}/Library/Application Support/Logos4/Data/{random}/DownloadManager\DownloadManager.db
3. Try running *bitsadmin /reset* from a Windows command prompt -- (*Logos 4/5* on Windows)
3. Try rebooting your computer
4. Try rebooting your computer
See also these threads on the Forum:
[[http://community.logos.com/forums/t/10825.aspx]]