Logos 5 Tips and Troubleshooting

? Parent Logos Bible Software Wiki

! Logos 5 Tips and Troubleshooting

{{{%@float-right

Wiki: [[TOC >> table of contents]], [[VTOC >> Visual Table of Contents]], [[Home >> Logos Bible Software Wiki]]

Forum: [[Home >> http://community.logos.com/forums/]], [[General >> http://community.logos.com/forums/77.aspx]]

 

*See also*

[[Logos 5 Release Notes (Official) >> Logos 5 Release Notes]]

[[Logos 5 Beta Release Notes (Official) >> Logos 5 Beta Release Notes]]

[[Mac Release Notes and History]]

[[Mac and PC User Interface Differences]]

[[Quick Installation onto Multiple Computers]]

[[Quick Installation onto Multiple Macs]]

}}}

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*/Page Contents/*

 

*[[Tips >> # Tips]]*

* [[Getting Started >> # Getting Started]]

* [[Mini FAQ >> # Mini FAQ]]

* [[Logos on OS X Indexer Automatic Launch >> # Logos on OS X Indexer Automatic Launch]]

*[[Troubleshooting >> # Troubleshooting]]*

* [[Official Logos 5 Support >> # Official Logos 5 Support]]

* [[Slow Performance >> # Slow Performance]]

* [[Uninstalling Logos 5 >> # Uninstalling Logos 5]]

* [[Uninstalling Mac OS X >> # Uninstalling Mac OS X]]

* [[Uninstalling Windows >> # Uninstalling Windows]]

 

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!! Tips

 

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!!! Getting Started

[[Getting Started with Logos]] has many Logos 4 Tips that are usable in [[Logos 5 >> http://wiki.logos.com/#Logos_5]].  

 

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!!! Mini FAQ

 

*License Agreement - On how many computers can one Logos Library be installed and used?*

 

Bob Pritchett's forum response provides [[License Agreement - one user insights >> http://community.logos.com/forums/p/341/3265.aspx#3265]]

 

*New to Mac OS X?*

 

Apple has [[Mac OS X >> http://www.apple.com/osx/what-is/]] plus [[Mac Basics >> http://www.apple.com/support/macbasics/]] and [[Keyboard shortcuts >> http://support.apple.com/kb/ht1343]].  For Lion (10.7), Mountain Lion (10.8), and Mavericks (10.9), Apple Support includes [[OS X Recovery (with how to install on a new drive) >> http://support.apple.com/kb/HT4718]].  Apple Retail Stores have free [[Workshops >> http://www.apple.com/retail/learn/]] to learn how to use Apple products.

 

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!!! Logos on OS X Indexer Automatic Launch

When logging into Mac OS X, by default Logos Indexer launches to prepare your Logos Library: indexing, resource, and program updates.  Nominally if everything is up to date, indexer checks are done in a few seconds.  Can use defaults command to change automatic login launch setting:

#. Open Terminal (inside Utility folder in Applications)

#. *defaults write ~~~/Library~/LaunchAgents~/com.logos.LogosIndexer RunAtLoad -bool No* \\   Note: use defaults read command to display current setting: 0 = No (Not Run), 1 = Yes (Do Run)

#. *defaults read ~~~/Library~/LaunchAgents~/com.logos.LogosIndexer RunAtLoad*

#. Quit Terminal

 

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!! Troubleshooting

 

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!!! [[Official Logos 5 Support >> https://www.logos.com/support]]

Logos 5 support pages has Getting Started, Installation & Setup, Advanced, and Support Articles.

[[Windows >> https://www.logos.com/support/windows]]

[[Mac OS X >> https://www.logos.com/support/mac]]

 

!!! Slow Performance

Logos 5 is a resource intensive 32 bit application that benefits from faster processors (CPU and Graphics) plus faster disk drive(s) with adequate memory.  Solid State Disk (SSD) is noticeably faster.

* To help Logos development optimization efforts, please post video or repeatable steps on [[Logos 5 >> http://community.logos.com/forums/109.aspx]] OR [[Logos Desktop Beta >> http://community.logos.com/forums/106.aspx]], which can include [[screen shot(s) >> Screenshot]], timing observation(s), and logs

* Logos Indexing is resource intensive - good idea to connect power adapter and laptop cooler - let indexing complete before using Logos (wait for blue Logos icon to disappear from menu bar or notification area)

* [[Logos Running Slowly]] has many tweaks, including having less items open being more responsive along with knowing how to quickly open more item(s)

 

!!! Uninstalling Logos 5

*Nominally only needed to fix corrupt application.*

 

!!!! Uninstalling Mac OS X

Before Uninstalling, recommend restarting Mac (see if issue goes away) and launch to blank layout, see [[sign-in tip >> http://wiki.logos.com/Logos_4_Keyboard_Shortcuts_For_Mac]]

*Note:* If using *stable* release, before uninstalling, please contact *[[Logos Tech Support >> http://www.logos.com/about/contact]]* if the program does not seem to be functioning properly. An uninstall/reinstall may not be the solution. *Beta* issue(s) are discussed in [[*Logos Desktop Beta* forum >> http://community.logos.com/forums/106.aspx]]

In Finder window, Home icon {{$ media:Mac-Finder-Home-Icon.png }} appears next to your {{_/username/_}} for quick access to ~/Users~/{{_/username/_}}  (For *OS X Lion* (10.7), *Mountain Lion* (10.8), and *Mavericks* (10.9), please read note about *~/Users~/{{_/username/_}}~/Library* folder below)

* To /*Delete*/ an item: can drag item to trash OR right click on item, then click "Move to Trash" OR highlight item, then press Command-Delete. *Optional:* Restart Mac + empty trash after deletion.

#. Before Uninstalling, close (or force quit) Logos and Indexer (if blue Logos icon on menu bar, click icon, then click Cancel).

#. To Uninstall Logos, delete application, caches, launch agent, parameter list (plist), and mono configuration files ({{_/username/_}} is your login name):

#. /*Delete*/ *Logos* from your Dock

#. /*Delete*/ *Logos* application (nominally from Applications folder)

#. /*Delete*/ *com.logos.Logos* in ~/Users~/{{_/username/_}}~/Library~/Caches

#. /*Delete*/ *com.logos.LogosIndexer* in ~/Users~/{{_/username/_}}~/Library~/Caches

#. /*Delete*/ *com.logos.LogosIndexer.plist* in ~/Users~/{{_/username/_}}~/Library~/LaunchAgents

#. /*Delete*/ *com.logos.Logos.plist* in ~/Users~/{{_/username/_}}~/Library~/Preferences

#. /*Delete*/ *com.logos.LogosInstaller.plist* in ~/Users~/{{_/username/_}}~/Library~/Preferences  (file may not exist)

#. /*Delete*/  *logos* in ~/Users~/{{_/username/_}}~/~.mono~/registry~/CurrentUser~/software  (folder .mono nominally hidden)

 * Finder => *Go* menu => *Go to Folder...* => *~~~/~.mono~/registry~/CurrentUser~/software* (Go) => /*Delete*/ *logos* \\  *OR*

 #. Open Terminal (inside Utility folder in Applications)

 #. *rm -rf ~~~/~.mono~/registry~/CurrentUser~/software~/logos*

 #. Quit Terminal

#. Optional: /*Delete*/ *keypairs* in ~/Users~/{{_/username/_}}~/~.config~/~.mono~/keypairs  (folder .config nominally hidden)

 * Finder => *Go* menu => *Go to Folder...* => *~~~/~.config~/~.mono* (Go) => /*Delete*/ *keypairs* \\  *OR*

 #. Open Terminal (inside Utility folder in Applications)

 #. *rm -rf ~~~/~.config~/~.mono~/keypairs*

 #. Quit Terminal

#. If want to Completely Uninstall,

* With download of all your Logos resources, then /*delete*/ *~/Users~/{{_/username/_}}~/Library~/Application Support/Logos4* folder \\ *OR*

* Avoid download by using [[Copy Logos 4 Resources to Mac OS X >>  Quick Installation onto Multiple Macs # Copy Logos 4 Resources to Mac OS X (Supported – saves resource downloading)]], including Note to /*delete*/ Logos4 folder after saving Resources folder.

*OS X Lion* (10.7), *Mountain Lion* (10.8), and *Mavericks* (10.9) note: by default, *~/Users~/{{_/username/_}}~/Library* folder is hidden, with many ways to see contents => http://www.macworld.com/article/161156/2011/07/view_library_folder_in_lion.html and can assign keyboard shortcut => http://mac.finerthingsin.com/post/7849528212/lion-library-folder-visible

 

!!!! Uninstalling Windows

Alternative to uninstalling, is using Program Features to Repair Logos Pre-Requisites and Logos.

Using Program Feature to unistall Logos also removes resource and database files.  If wish to avoid download of resources, then copy Logos5 or Logos4 folder before uninstalling followed by using [[Quick Installation onto Multiple Computers]]

 

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