Diagnostic Logging

 

!! What do I do with the logs?

You will find the log files in a folder called %Logos Log Files% or %Verbum Log Files% inside your %Documents% folder. \\ Mostoften you willbeaskedto [[*upload the logs* >> Uploading Logs]] to the Forum butalsotrytoincludethesortofinformationcontainedina[[BugReport]].

You will find the log files in a folder called %Logos Log Files% or %Verbum Log Files% inside your %Documents% folder. \\ Compress/zipthelogfilesfolder(below)*before* youstartLogosagain,andthen [[*Upload the logs* >> Uploading Logs]] to the Forum .

 

Note that the main activity logs (Logos.log/Verbum.log, LogosIndexer.log/VerbumIndexer.log) are overwritten each time you start Logos, \\ so it's best to rename or upload them *before* you start Logos again. You should compress (zip) the log files before you upload them as they can be very large.

!!!! How to “zip” the Log Files folder

 

#. In Windows 7/8/10: \\ Right-click the folder, choose *Send to*, then *Compressed (zipped) folder*. \\ A new file will be created and named with the .zip extension. You can rename the file if necessary but keep the .zip extension.

!!! How to “zip” the log files

#. In Windows Vista: \\ Right-click the folder, choose *Add to archive...*. Under *Archive Format* select ZIP, then click OK.

#. Select the requested log files: \\ To select multiple files, click to select the first one, then hold down the Ctrl key while clicking on subsequent files. \\ If there is any doubt about the files you need then zip the appropriate %Log Files% folder.

#. To zip files in Windows 7/8/10 or XP: \\ Right-click any /one/ of the selected files (or the folder); choose *Send to*; choose *Compressed (zipped) folder*. \\ A new file will be created and named with the .zip extension. You can rename the file if necessary but keep the .zip extension.

#. To zip files in Windows Vista: \\ Right-click any /one/ of the selected files (or the folder); choose *Add to archive...*; under Archive Format, select ZIP; click OK.

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