Diagnostic Logging

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A diagnostic log is a detailed report of what the Logos program is doing and it is used to diagnose problems. \\ When you are requested to submit logs you need to enable logging, and then try to reproduce the problem. When finished you can continue logging or disable logging as shown below. \\ [[Screenshot]] can be helpful to show issue(s) in diagnostic logs.

A diagnostic log is a detailed report of what the Logos program is doing and it is used to diagnose problems. \\ When you are requested to submit logs you need to enable logging, and then try to reproduce the problem. \\When finished you can continue logging or disable logging as shown below. \\ [[Screenshot]] can be helpful to show issue(s) in diagnostic logs.

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! PC

!! How do I get a diagnostic log?

To enable logging download [[EnableLogging.js >> http://downloads.logos.com/LBS4/Installer/EnableLogging.js]] by right-clicking the link, choose "Save Link As..." or "Save Target As..." and Save it in your *Documents* folder.\\Double-clickEnableLogging.jsanditshoulddisplayadialogboxstatingthatlogginghasbeenenabled.\\ThenstartLogos,andtrytoreproducetheproblemyouencounteredearlier.

To enable logging, download [[EnableLogging.js >> http://downloads.logos.com/LBS4/Installer/EnableLogging.js]] by right-clicking the link, choose "Save Link As..." or "Save Target As..." \\and save it in your *Documents* folder.

Double-click EnableLogging.js and it should display a dialog box stating that logging has been enabled. \\ Then start Logos, and try to reproduce the problem you encountered earlier. \\ The diagnostic log files will be stored in *Documents\Logos Log Files* or *Documents\Verbum Log Files* (for Verbum).

 

The diagnostic log files will be stored in *Documents\Logos Log Files* or *Documents\Verbum Log Files* (for Verbum).

 

To disable logging, download [[DisableLogging.js >> http://downloads.logos.com/LBS4/Installer/DisableLogging.js]] as above, and double-click DisableLogging.js to turn logging off.